Return Policy:
- If your order arrives damaged from the carrier, contact Huffy within 72 hours at support@huffy.com .
- If parts are missing or damaged, please contact our Consumer Service Department using our Contact Us link or call us at (800) 872-2453.
- Return shipping costs are free! All product returns must be made within 30 days of purchase, using the original packaging material. Returned products must be in new, unused condition. Contact Huffy to receive a return authorization number and return shipping label.
- All sales final on Batteries and Electronic parts, these item are non-returnable.
Cancellation Policy:
Huffy processes orders quickly, shipping from our distribution centers as soon as possible. If you need to cancel an order, you must contact Huffy within ONE HOUR of placing the order. Send us an email as quickly as possible with “Order Cancellation” in the Subject Line. Cancellations made after one hour may not be accepted due to order processing.
PLEASE NOTE: The only exception to this policy is for the Limited Edition Mickey and Minnie Cruisers. The ability to cancel an order is dependent upon the order processing status. Our Support Team can confirm your order status.
