IMPORTANT SAFETY RECALL NOTICE
Buzz Cerana T2 E-trike
Buzz Bicycles, in conjunction with the U.S. Consumer Product Safety Commission (CPSC), is recalling model E4004, Buzz Cerana T2. We are recalling this product because we have received reports that the rear wheels may become loose or separate from the rear frame, posing a risk of serious injury from a fall hazard.
Consumers are advised to immediately stop using the recalled electric assist tricycle and contact Buzz Bicycles for replacement rear axle assemblies. We will send a set of rear wheel axles to you or to your local bike shop. We will also reimburse up to $100 for a local bike shop to replace the rear wheel axles. Please contact us if the repair will cost more than $100.
Go to Customer Support | Buzz and complete the service form.
Our Customer Care representatives are ready to help. Please call us at 855-430-6240 (8:00 a.m. – 5:00 p.m. ET, Monday – Friday), or by sending an email to service@huffy.com.
